Most Institutes and Centers have purchased one or more Lifecycle Work Stations (LWS) that will allow their personnel to conveniently update their HHS ID Badge (Smart Card) Digital Certificates and reset their Smart Card PINs "on site" rather than make a trip to one of DPSAC’s Badge Issuance stations at NIH locations.

Below are two directories that show the locations of LWS operators and LWS units, organized by IC and by Site and Building. Unless an IC has designated specific days and times for PIN resets or certificate renewals, individuals should check first with the LWS operator to make an appointment. 

If you don’t see your IC on this list, check with your Administrative Officer to confirm whether your IC has purchased or plans to purchase an LWS for local use. Also, your IC may have an agreement with a nearby IC to use their LWS units. Check with your AO.

ICs That Want to Add LWS Operators to the Approved Rosters
Send a written request to Richie Taffet at taffetr@mail.nih.gov. Your request should include the new operator's name, their IC, their NED #, as well as the operator's e-mail address, building/room and phone number. 

Locating a Lifecycle Work Station (LWS) by Site and Building

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