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FAQs

  • Chemical, Biological & Radiological
    • QuestionHow do I dispose of chemicals and sharps?
      • To learn how to properly dispose of chemicals and sharps, consult the NIH Waste Disposal Guide. If you would like a printed copy of the guide for your laboratory or haveadditional questions, contact your Safety Specialist or call (301) 496-2346. 

    • QuestionWho do I contact to report spills that may be hazardous?
      • To report spills, call the fire department: 911 on-campus: 9-911 and off-campus.  After calling for emergency response, promptly notify your Safety Specialist or call (301) 496-2346 for additional guidance.

    • QuestionHow do I enroll in the Select Agent Program?
    • QuestionWhat form will I need for shipping biological materials out of the U.S.?
      • To ship any biological material to a destination outside the United States, you must submit form NIH 2388, “Declaration for Exportation of Biological Materials” to the NIH Quarantine Permit Service Office (QPSO). The form may be submitted by email to qpso@mail.nih.gov or by fax to 301-480-0671. Applicants must allow at least 5 business days for review by the QPSO.  Following review, the QPSO will email the applicant the approved form. The export declaration is valid only on the approved date of shipment and should be included with the shipping manifest accompanying the package. Note: Depending on the biological material to be exported, a Department of Commerce export permit may also be required.

    • QuestionWhat form will I need to receive a shipment of biological materials coming into the U.S.?
      • To receive any biological material from a destination outside the United States of America, you must  submit form CDC 0.753, “Application for Permit to Import Biological Agents or Vectors of Human Disease into the United States,” directly to the NIH Quarantine Permit Service Office (QPSO). The form may be submitted by email to qpso@mail.nih.gov or by fax to 301-480-0671. Applicants must allow at least 10 business days for review by the QPSO.  Depending on the biological material to be imported, the QPSO will email the applicant either a CDC import permit and supporting documents; or an NIH Letter for Non-Infectious Importation. The importer may then supply the appropriate documents to the sender for inclusion with the shipping manifest accompanying the package. Note: Other agency permits (APHIS, CITES, etc.) may also be required.

    • QuestionWho should I contact regarding shipping questions?
      • Contact  the Freight Forwarding Section in the Office of Logistics and Acquisitions Operations  at (301) 496-5921.

  • Employee Resources
    • QuestionWho may enroll in the NIH Nursing Mothers Program?
    • QuestionWhat services are provided by the Nursing Mothers Program?

      • Prenatal breastfeeding education classes
        ; telephone support; return to work consultation; and onsite lactation rooms.
    • QuestionWhen should I sign up for the Nursing Mothers Program?
      • We recommend that you sign up for the Nursing Mothers Program during the third trimester of your pregnancy in order to utilize all of the educational and counseling services available.

    • QuestionMay I use a lactation room if I have not participated in the other services of the program?
      • You may use the lactation rooms without receiving the other services of the Nursing Mothers Program.  To use a room  you must still register with the program.

    • QuestionAre the lactation rooms available to visitors?
      • A visitor may use a lactation room as space is available. Contact the Nursing Mothers Program  office at (301) 435-7850, a week in advance of your visit to make arrangements to use a room.

    • QuestionWhat should I bring when I am using a lactation room?
      • The NIH Lactation Rooms are equipped with Lactina Select breast pumps. If you wish to use the program pump, you must  bring your own attachment kit. Also, you must store your milk in your own insulated bag with frozen ice packs.  Refrigerators are not available in the rooms.

    • QuestionWhat is the Employee Assistance Program (EAP)?
      • The EAP provides professional consultation services for NIH employees who are experiencing personal issues which may impair their work performance. The program offers assessment, referral, consultation, coaching, short-term counseling, and follow-up for employees confronted with family and marital issues, substance abuse, stress, depression, work-related issues and any other emotional challenges. 

        There is no cost to the employee for the services of the EAP.  If a referral is necessary to an outside facility, the cost of covering that service is the responsibility of the employee. The EAP consultant works closely with the employee to choose a referral that is covered by health insurance or that is within the employee's financial means.  To schedule an appointment, call (301) 496-3164.

  • Food & Water Safety
    • QuestionWho supplies the water at NIH?
      • The Washington Suburban Sanitary Commission (WSSC) is charged with supplying potable water that meets the U.S. EPA’s national drinking water standards to the NIH and all of its other customers. The WSSC routinely tests the quality of the water it supplies to NIH to ensure meeting  these standards. 

    • QuestionDoes the NIH Test the Drinking Water?
      • The Community Health Branch’s Drinking Water Analysis Program supports NIH facility management by sampling drinking water for concentrations of lead and responding to concerns associated with drinking water.  Employees should report drinking water concerns to the building Facility Manager who will contact CHB for assistance if necessary.
    • QuestionWhy is bottled water supplied in some buildings and not others?
      • If the water distribution system (plumbing, filters, etc.) within a building is affecting drinking water quality, ORF facility management provides an alternative source of drinking water until the problem is corrected. The NIH is prohibited from providing bottled water unless the drinking water is determined to be unsuitable or unavailable for consumption.

    • QuestionWho do I contact for approval of a “temporary food event” at which food will be sold?
      • Whenever food is sold at an NIH event, two contacts must  be made.  First, approval to sell food must be obtained from the Division of Amenities and Travel Services (DATS). Second, notification must  be given to the Division of Occupational Health and Safety at least two weeks prior to the event to schedule a food safety inspection for your service.  Our Sanitarian can provide guidelines to assist in the planning of your event. 

    • QuestionAre NIH food facilities inspected? Can I review the inspection findings?
      •  

        The NIH supported food facilities, both full service and concession stands, are routinely inspected on a risk-based frequency.  Anyone within NIH can request inspection results by contacting the Food Safety Program Manager at (301) 496-2346. More information may be found on our Food Safety webpage.

    • QuestionWho should I contact if I have a concern related to an NIH supported food facility?
      • Contact the Community Health Branch Food Safety Program Manager at (301) 496-2346.

  • Injuries and Illnesses
    • QuestionHow do I report a work-related injury or illness?
      • You should notify  your supervisor  of any injury or illness AND report to the Occupational Medical Service immediately. The Occupational Medical Service is located in Bldg. 10, Room 6C306 and the telephone number is (301) 496-4411.
    • QuestionShould I report a near miss incident?
      • Yes! Reporting a near miss incident is important because it allows us to try to get the hazard fixed before someone gets hurt. Call the Division of Occupational Health and Safety at (301) 496-2960 immediately!

    • QuestionWhat happens when I report a work-related injury or illness?
      • The Division of Occupational Health and Safety reviews the reports received from the  Occupational Medical Service paying careful attention to the employee's injury/illness description and the comments from the employee and supervisor.   Often, the initial investigation of the incident by the supervisor identifies the root cause(s) of the injury/illness and a solution.  Where no initial investigation is conducted by the supervisor or the report fails to provide enough information, the Division of Occupational Health and Safety may take additional action.
    • QuestionWhat is the purpose of an accident or illness investigation?
      • The Division of Occupational Health and Safety initiates the incident investigations by contacting the employee and supervisor for additional information.  The purpose of the investigation is to develop an action plan for preventing future incidents, not assigning blame.  It is important  that the employee and supervisor work with the Division of Occupational Health and Safety to develop an action plan that addresses the root cause(s) of the injury/illness while simultaneously achieving the operational goals of the organizational unit.

  • Pest Management
    • QuestionWhat pest management services are offered at NIH?
      •  The NIH Integrated Pest Management Program is a proactive program that provides:

        • Regular surveys and monitoring of all areas in all NIH facilities. Wildlife management in NIH facilities on NIH grounds.
        • Insect identification services and recommendations for corrective action if necessary.
        • Detailed  reports of conditions in and around facilities that contribute to pest problems.
        • Renovation and construction plan review to “build out” pests.

         

    • QuestionHow do I report a pest problem?
      • To report a pest sighting or evidence of pests in your workspace  call (301) 496-4294.    Please provide your name, phone and office number, and the nature and location of the pest problem and a technician will be sent out.

    • QuestionWhat are the facts about bedbugs?
      • Bedbugs are true bugs in the order Hemiptera. Adult female bed bugs can lay one to five eggs per day - up to 500 in a lifetime.  Development takes from five weeks to four months, depending on the temperature, relative humidity and availability of blood. Under normal room temperatures and adequate food supply bedbugs can live approximately one year.  Male and female bedbugs feed exclusively on blood and on average take eight to twelve minutes to feed. Bed bugs are wingless and travel by walking but can also be transported by people in luggage, furniture, bags, clothing and equipment. Bed bugs are nocturnal and come out to feed when all is quiet. Common bed bugs have been found to  host at least 27 pathogens, but bedbugs have never been proven to transmit pathogens to humans.

    • QuestionWhat are the three most common feral rodents found at NIH and how can I keep them out of my workspace?
      • The most common feral rodents found at NIH are the deer mouse, field mouse, and Norway rat. 

        To discourage hungry rodents from moving into your workplace: 

        • Store food in rodent-proof containers, preferably in a kitchen or common break area (not in your desk).
        • Minimize clutter on floor and other horizontal surfaces.
        • Arrange to have trash picked up at the end of the day so food scraps don’t sit overnight.
        • Clean up crumbs around microwaves and toaster ovens. If possible, ensure doors are kept closed and door-sweeps are installed properly.  Remember, mice can get in through an opening the diameter of a pencil. 
  • Safety Training
    • QuestionWhat laboratory safety training classes am I required to take?
      • Visit our web site for a description of training requirements and a schedule of available courses.

    • QuestionWhen I try to register for classes the site indicates my badge number already exists. What do I do?
      • This means you have more than one training account.  The duplicate account must be deleted  by the system administrator and your training record(s) compiled into the remaining account. E-mail the safety training system administrator.

  • Workplace Safety
    • QuestionHow do I schedule an ergonomic evaluation of my workstation?
      • Call the Technical Assistant Branch of the Division of Occupational Health and Safety at (301) 496-2960.

    • QuestionHow do I contact my Safety and Health Specialist?
      • The safety and health specialists  are listed by Institute, Center or Facility on our website under “Employee Health and Safety” or you may also find your specialist by calling our office at (301) 496-2960.
    • QuestionWho should I contact about a problem with the indoor air quality in my work area?
      • You should contact the Division of Occupational Health and Safety at (301) 496-2960 to request an indoor air quality assessment. The Division of Occupational Health and Safety in conjunction with the Office of Research Facilities Development and Operations can evaluate indoor air quality through investigative work, review of building systems, and/or conducting air monitoring or sampling.
    • QuestionWho should I contact if I'm concerned about the noise levels in my work space?
      • The Division of Occupational Health and Safety can conduct a noise survey of your area. Contact the Hearing Conservation Program Manager at (301) 496-2960.

    • QuestionWho do I contact to have my work area monitored for:
        • Xylene
        • Formaldehyde
        • Anesthetic gases
        • Ethylene Oxide

        The Division of Occupational Health and Safety provides employee monitoring for many chemical, biological, and physical agents. Contact your Safety and Health Specialist  at (301) 496-2960.

    • QuestionHow do I obtain required safety shoes?
      • Employees whose work requires wearing safety footwear should first complete  a "Request for Safety Footwear, NIH-1980," (Safety Shoe Form)Download Adobe Readerand obtain their supervisor’s signature.  Qualified employees may request one pair of shoes per year. 

        The employee should take the signed form to the Safety Shoe Truck which comes to the NIH Campus twice a month.  There are two choices of venders: Safe Guard Safety Shoes  (first Wednesday of the month) and Red Wing Safety Shoes (third Wednesday of the month). The shoe truck hours are from 1 PM – 4 PM on platform G of Bldg 13.

    • QuestionHow many Automated External Defibrillators (AED) are there at NIH and how do they work?
      • Presently there are 340 AEDs provided by the Division of Occupational Health and Safety throughout the NIH community.  AEDs analyze the heart's rhythm and--only if necessary--allow the responder  to deliver an electrical charge that can help restore a normal heart rhythm.
    • QuestionHow can I get trained to use the defibrillators and administer CPR?
    • QuestionHow do I find the AED closest to my workspace?

 

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