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DPSAC Resumes Daily Appointment Scheduling for Enrollment and Badge Issuance

Due to a recent increase in requests for enrollment and badge issuance appointments, the Division of Personnel Security and Access Control (DPSAC) will open daily via appointment scheduling, Monday through Friday from 8:00 AM to 5:00 PM in Building 31, Room 1B03.

The Clinical Center South Lobby location (Room 1C52) will be open daily via appointment for high risk customers, Monday through Friday from 8:00 AM to 5:00 PM.

Walk-ins will not be allowed as DPSAC continues to take steps to increase capacity to minimize wait times and to help prevent the spread of disease and reduce the risk of exposure to its staff members as well as individuals who need to visit a DPSAC office.

Availability of daily appointments will begin August 3 at these two locations. Also, staff will be available to respond to phone inquiries and email during work hours. The DPSAC email is orspersonnelsecurity@mail.nih.gov and the help desk phone number is 301-402-9755.

Badging Services at Other Locations

Badging services remain suspended at Fisher's Lane and Medical Center Drive ('Shady Grove'). Badging services at Ft. Detrick, Baltimore, Research Triangle Park, and Rocky Mountain Laboratories continue under normal operations.

Patient Badging Services

All patient badging services will remain suspended indefinitely. Patients and authorized family and caregivers are encouraged to enter through the Cedar Lane patient entrance for processing and visitor ID issuance.

The following locations will remain open and are ready to assist NIH personnel:

DPSAC Implementation of Mandatory Safety Precautions:

  • DPSAC urges visitors to be mindful of the guidance that has been posted on reducing the spread of COVID-19 and to kindly not visit a DPSAC office if they are sick, have a fever or are displaying any symptoms of a respiratory infection.
  • DPSAC is also encouraging NIH staff to call (301-402-9755) or email DPSAC (orspersonnelsecurity@mail.nih.gov) for general inquiries or badge status requests as opposed to visiting a DPSAC office. DPSAC encourages the community to visit a DPSAC office only if they require an in-person service such as enrollment or badge issuance.
  • Individuals are required to sanitize their hands prior to entering the DPSAC office and prior to completing their enrollment, fingerprinting or badge issuance.
  • Individuals entering the DPSAC office will be required to stagger themselves and maintain a distance from other individuals. DPSAC staff will be onsite to coordinate appropriate distancing between customers.