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HHS PIV Certificate Issue Affecting NIH Badge Holders

Dear NIH Community,

The Department of Health and Human Services (HHS) has recently identified an issue affecting certain individuals, in-process for a PIV badge renewal, whose badge certificate expiration may predate the actual physical badge expiration date.

As a result, the logical access on the badge becomes disabled preventing these individuals from accessing the NIH network until they complete the badge-renewal process. The current badge will still allow for physical access to the NIH campus and facilities until the badge expiration date is reached.

If this situation occurs, we ask that the individual visit an NIH Enrollment/Badging office (https://go.usa.gov/xmV5s) to complete enrollment for their badge renewal as soon as possible. Upon receipt of the enrollment fingerprint results, typically 24-48 hours, the new PIV badge with updated certificates can be issued. If you are in this group, the Division of Personnel Security and Access Control (DPSAC) recommends you request a user name and password exemption from your Institute/Center Information Systems Security Officer (ISSO) for the time required to issue a new PIV badge. To find your ISSO, visit: https://go.usa.gov/xmVN2.

To limit the likelihood of this scenario occurring, applicants are strongly encouraged to schedule their enrollment/badging appointments as soon as they receive the badge-renewal email notification.

For questions about this email, please contact the DPSAC Personnel Security Office at 301-402-9755 or orspersonnelsecurity@mail.nih.gov.

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