Contact Information

NIH Bethesda Campus 

DPSAC Personnel Security Office
(about background investigations)

           DPSAC Helpdesk: 301-402-9755 
           E-mail: orspersonnelsecurity@mail.nih.gov
           Enrollment Center: Building 31, Room 1B03
                o   Hours of Operation: 8:00 a.m. - 5:00 p.m                
    
           Enrollment Center: Building 10, Room 1C52 (South Lobby)
                 o   Hours of Operation: 8:00 a.m. - 5:00 p.m                 

DPSAC Access Control Office
(about your ID badge)

          Helpdesk: 301-451-4766 
          E-mail: facilityaccesscontrol@mail.nih.gov
          Badging Center: Building 31, Room 1B03
                 o  Hours of Operation: 8:00 a.m. - 5:00 p.m.
          Badging Center: Building 10, Room 1C52 (South Lobby)
                 o  Hours of Operation: 7:30 a.m. - 4:30 p.m.
                     *  First appointment: 8:00 a.m.
                     *  Last appointment:  4:00 p.m.
 

NIH Off-Campus Local Facilities

9609 Medical Center Drive, Rockville, MD

           Enrollment Office
           Room: TE515
           Hours of Operation: Tues/Wed: 8:00 a.m. - 4:00 p.m.
           Closed for lunch: 12:00 p.m. - 1:00 p.m.
          
           Badge Issuance Office
           Room: TE513
          
Hours of Operation: Mon/Tues/Fri: 8:00 a.m. - 4:00 p.m.
           Closed for lunch: 12:00 p.m. - 1:00 p.m.

5601 Fishers Lane, Rockville, MD (NIAID)

             Enrollment Office
            
Room: 1D02
             Hours of Operation: Wed: 8:00 a.m. – 4:00 p.m.
             Closed for lunch: 12:00 p.m. (noon) – 1:00 p.m.
             Phone: 240-669-5510

             Badge Issuance Office
            
Room: 1D02
            
Hours of Operation: Wed: 8:00 a.m. – 4:00 p.m.
             Closed for lunch: 12:00 p.m. (noon) – 1:00 p.m.
             Phone: 240-669-5509


NIH Satellite Facilities 

Rocky Mountain Laboratories, NIAID, Hamilton, MT 

HSPD-12 Program Office

Building 8, Room 111
Days: 8:30 a.m. to 4:00 p.m. Monday through Friday

Personnel Security

Helpdesk: 406-375-9628
Appointments: 406-375-9628 (Hours 8:30 a.m. to 4:00 p.m.)
Fax: 406-363-9329

Access Control

Location: Building 30, Room 30116
Hours of Operation: By Appointment Only
Contact Name:  Ron Frost
Helpdesk: 406-363-9356

National Institute of Environmental Health Sciences, Research Triangle Park, NC

Questions regarding HSPD-12, access control, personnel security and other security procedure related issues should be directed to the Operations and Security Branch. Individuals with questions or issues regarding badges are asked to contact the Security Office.  

Operations & Security Branch

Building 102, Room S150
Days 9:15 a.m. to 5:15 p.m. - Monday through Friday
Phone: 919-541-5116

Security Office

Rall Building (Building 101), Room B114
Days 8:15 a.m. to 3:45 p.m. - Monday through Friday
Phone: 919-541-7515 

Bayview Biomedical Research Center (Baltimore) 

Individuals who want to be processed in Baltimore should contact their Institute Point of Contact (POC) who will coordinate with DPSAC: 

POC for National Institute on Aging

National Institute on Aging,
Biomedical Research Center
251 Bay View Blvd.
Baltimore, MD 21224
 
Annette Edwards
edwardsan@mail.nih.gov
410-558-8309
  
Note: the office is open on the 1st and 3rd Thursday of every month

POCs for National Insitute on Drug Abuse

Biomedical Research Center
251 Bay View Blvd.
Baltimore, MD
 
Mr. Timothy Kirkendall
Phone: 443-740-2445
 
Cassandra Matthews
E-mail: matthcas@mail.nih.gov
Phone: 443-740-2455
 
Katrina Dorsey (Maynard)
E-mail: km133m@nih.gov
Phone: 443-740-2442 
 

Frederick National Laboratory for Cancer Reseearch (Ft. Detrick), MD  (formerly NCI-Frederick)

Individuals working at the Frederick National Laboratory for Cancer Research facility who need assistance with HSPD-12 issues can contact the DPSAC helpdesk or the POC for the Frederick site: 

POC for the Frederick National Laboratory for Cancer Research

Siobhán Tierney (Contractor)
SAIC-Frederick, Inc.
Phone: 301-846-1901

Other Remote Locations

From time to time remote NIH employees, contractors and affiliates will require assistance with identity proofing, enrollment, certificate renewal and ID badge issuance. If an individual is unable to visit an NIH badging facility due to lack of proximity, please reach out to the NIH Division of Personnel Security and Access Control (DPSAC) to request scheduling an appointment at a non-NIH Health and Human Services (HHS) badging facility.

Please DO NOT reach out directly to non-NIH HHS badging offices for badging assistance.

Remote Processing in Arizona

ICs should contact DPSAC to arrange badging assistance for remote NIH employees, contractors and affiliates working in or near Arizona through the Indian Health Service (IHS). Contact DPSAC at orspersonnelsecurity@mail.nih.gov  or  301-402-9755. They will coordinate the appointments with the IHS.

Remote Processing at PSC Locations

NIH-DPSAC has made arrangements with the Program Support Center (PSC) to make available enrollment and HHS ID Badge (PIV Card) issuance services to individuals located at remote locations and who are unable to easily travel to DPSAC enrollment and issuance facilities at NIH's Bethesda main campus or its other satellite offices listed on this page.  

 

Click here to view the guidelines for obtaining HHS ID Badge Enrollment, Issuance and Maintenance services at PSC Regional Offices.