Contact
NIH Bethesda Campus

DPSAC Case Review and Customer Service Branch

Helpdesk: 301-402-9755   
Email: orspersonnelsecurity@mail.nih.gov

Enrollment Center: Building 31, Room 1B03
Hours of Operation: 8:00 a.m. - 5:00 p.m 
(Closed for lunch from 12:00 p.m. - 1:00 p.m.)

Return to normal operating schedule:  Starting August 3, 2020, DPSAC will  return to normal operating hours.

Badging services will continue to be offered by appointment only  Monday through Friday between the hours of 8 AM and 5 PM.  This office will close for lunch from 12:00 p.m. - 1:00 p.m.

If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755.

DPSAC staff will be available to answer email and phone inquiries Monday through Friday between the hours of 8 a.m. and 5 p.m. 

Enrollment Center: Building 10, Room 1C52 (South Lobby)

  • The Clinical Center South Lobby location (Room 1C52) will be open daily via appointment for high-risk customers Monday through Friday from 8:00 a.m. to 5:00 p.m.

(About your ID badge)

Helpdesk: 301-451-4766 (available 6:00am – 6:00pm)   
Email: facilityaccesscontrol@mail.nih.gov

  • Badging Center: Building 31, Room 1B03Hours of Operation: 8:00 a.m. - 5:00 p.m.
    (Closed for lunch from 12 p.m. - 1 p.m.)

Badging Center: Building 10, Room 1C52(South Lobby)

  • Hours of Operation: 8:00 a.m. - 5:00 p.m.
    (Closed for lunch from 11:40 a.m. - 12:40 p.m.)

See also Locating a Badge Enrollment and Issuance Work Station for other locations offering Badge Services.

Building Map