Contact
NIH Bethesda Campus

DPSAC Case Review and Customer Service Branch


Main Location of Enrollment and Badging Center: Building 31, Room 1B03

This is the main office for full enrollment, badge issuance and customer service assistance.

Helpdesk Phone Number: 301-402-9755   
Email: orspersonnelsecurity@mail.nih.gov

Hours of Operation: 8:00 a.m. to 5:00 p.m. *
* Closed for lunch from 12:00 p.m. to 1:00 p.m.


Second Location of Enrollment and Badging Center: Building 10, Room 1C52 (South Lobby)

The Clinical Center South Lobby location (Room 1C52) will be open daily via appointment for high-risk customers during hours of operation.

Helpdesk Phone Number: 301-451-4766
(available 6:00 a.m. – 6:00 p.m.) 
Email: facilityaccesscontrol@mail.nih.gov

Hours of Operation: 8:00 a.m. to 5:00 p.m. *
* Closed for lunch from 11:40 a.m. to 12:40 p.m.

 

Badging Services


Badging services are by appointment only Monday through Friday during open hours.

If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755. DPSAC staff will be available to answer email and phone inquiries during hours of operation.

See also Locating a Badge Enrollment and Issuance Work Station for other locations offering Badge Services. 

Building Map