Contact
NIH Bethesda Campus

DPSAC Case Review and Customer Service Branch


Helpdesk: 301-402-9755   
Email: orspersonnelsecurity@mail.nih.gov

Enrollment Center: Building 31, Room 1B03

  • Hours of Operation: 8:00 a.m. - 5:00 p.m 
    Revised operating schedule:  DPSAC will now offer its badging services by appointment only on Monday, Wednesday and Friday between the hours of 8 AM and 5 PM. If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755. DPSAC staff will be available to answer email and phone inquiries Monday through Friday between the hours of 8 AM and 5 PM. 

Enrollment Center: Building 10, Room 1C52 (South Lobby)

  • Hours of Operation: 8:00 a.m. - 5:00 p.m
    (Closed for lunch from 11:40 a.m. - 12:40 p.m.)

Effective immediately, ORS DPSAC is suspending services at the Building 10, Room 1C52 (South Lobby) location. 


DPSAC Access Control Office

(About your ID badge)

Helpdesk: 301-451-4766 (available 6:00am – 6:00pm)   
Email: facilityaccesscontrol@mail.nih.gov

Badging Center: Building 31, Room 1B03

  • Hours of Operation: 8:00 a.m. - 5:00 p.m.

Badging Center: Building 10, Room 1C52 (South Lobby)
Closed until further notice

  • Hours of Operation: 7:30 a.m. - 4:30 p.m.
    (Closed for lunch from 11:40 a.m. - 12:40 p.m.)

    * First appointment: 8:00 a.m.
    * Last appointment:  4:00 p.m. 


See also Locating a Badge Enrollment and Issuance Work Station for other locations offering Badge Services.

Building Map