The
DIS Customer Portal provides access to detailed case tracking information regarding the immigration status of Foreign National (FN) Scientists in the NIH Visiting Program. The DIS Customer Portal does not contain information on foreign national contractors placed at NIH.
DIS can grant access to the Customer Portal to any Administrative Officer or other administrative staff with their Lead AO’s permission. These access requests should be emailed to
dis@mail.nih.gov
Refer to the
DIS Customer Portal Guide which serves as a role specific guide on how to use the DIS Customer Portal. Additional support for the portal can be found in the sections below.
DIS Portal Technical Support
DIS hosts monthly DIS Portal Technical Support sessions. These sessions are for Visiting Program administrative staff, scientists, and approvers (such as PIs) to ask questions, receive training, and discuss concerns related to the
DIS Customer Portal.
Date & Time: DIS Portal Technical Support will be held the second Wednesday of every month at 11:00am to 12:00pm ET
via Teams.
- January 14, 2026
- February 11, 2026
- March 11, 2026
- May 13, 2026
- June 10, 2026
- July 08, 2026
- August 12, 2026
- September 09, 2026
- October 14, 2026
- November 12, 2026 (Thursday)
- December 09, 2026
DIS Customer Portal Training for Administrative Staff
DIS is working to integrate all case types into the
DIS Customer Portal. Later this calendar year (specific date will be determined and communicated later), the DIS Case Submission SharePoint will be phased out, and the DIS Customer Portal will become the sole way to submit cases. It is important to become familiar with the portal now so you can determine if internal ICO procedures need to change. To assist with this transition, DIS is hosting a DIS Customer Portal Training for administrative staff. This training is not intended for foreign national scientists or approvers (such as PIs, Chiefs, SDs).
Date & Time: DIS Customer Portal Training will be held the third Wednesday every other month at 11:00am to 12:00pm ET
Revised 01/2026
