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As of June 5, 2015 the NIH Travel Management Center (TMC) Liaison duties will transfer from ORS to the NBS Travel Team.  If you have any questions related to Omega services, concerns regarding customer service or other Omega related items, please contact Jennifer Martin ( or Kiel Robinson ( with your concerns, or submit a ticket through the NIH IT Service desk.


Thank you for your support during this transition.




Contact Information

NIH Travel Liaison Staff and Group Travel
Joy Gaines
Program Manager
Telephone: (301) 451-9299
Fax: (301) 480-3463

Patient Travel
Karen Kaczorowski
Project Officer
Telephone: (301) 496-2341