Division of Amenities & Transportaion Services

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Contact Information

Joy Gaines
Program Manager
Telephone: (301) 451-9299

Carole Harman
Quality Assurance Specialist
Telephone: (301) 402-8180

Interpreting Customer Service
Telephone: (301) 402-8180
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Interpreting Services

Outreach Event:

Enhancements to the NIH Interpreting Services System

Effective Monday January 9, 2012 please enter all Sign Language and CART service requests via http://www.portal.ainterpreting.com.
 
All requests, changes and cancellations must be made through this system, as the previous ORS request system will no longer be available effective January 9th.
 
For questions about using the new system, or to request a log in ID, please contact support@ainterpreting.com.
 
For comments and issues concerning the NIH Interpreting Service, please contact the NIH Interpreting Services Team at interpretingservices@mail.nih.gov.
 

DATS Responsibilities

The Division of Amenities and Transportation Services (DATS) provides a centralized interpreting services (i.e., sign language, oral interpreting, CART) program for the NIH. These interpreting services are provided through a performance based contract which has set standards of performance for the vendor, Access Interpreting. The DATS keeps the customer as our main focus, and we hope that the interpreting services provided meet all of your needs.