For questions, please contact:
Division of Emergency Management
Phone: (301) 496-1985
For questions specific to your Institute or Center, please contact your
Dial 911, or
(301) 496-9911 from cell phone
Dial 9-911, or
911 from cell phone
How to Respond to an Alert
When receiving an AlertNIH message, you may be asked to respond from a list of numbered choices. Review the options below to learn how to respond to an alert from any of your registered devices.
Responding via Email
Reply, type only the number of your response in the body of the email, and click
Send. (Do not add additional text to your response; use only a number).
Responding via Text Message
Reply directly to the text message by typing only the number of your response, and click
Responding via Phone Call
After listening to all response options, touch the number corresponding to your choice.
Responding via Mobile App
Select the notification, tap
Reply, and tap your response.
Note: It is recommended that when you receive alerts on your cell phone, you add that number to your contacts to easily recognize future incoming alerts.