The Office of Research Services partners with Access Interpreting to provide interpreting services to the NIH Deaf and Hard of Hearing community, including staff, patients and visitors. NIH policy seeks to expand employment opportunities and remove barriers to accessibility, per the Rehabilitation Act of 1973. All services are centrally funded and available upon request to paraticipate in any work related event or activity.

NIH Policy: 2206 - Sign Language Interpreter Policy 2204 - NIH Reasonable Accommodation Policy (Section J)

Services Include:

American Sign Language (ASL) Interpreting (Basic and Scientific)*
Real-time Transcription (CART)*
Virtual Interpreting for popular meeting platforms

*Services can be provided onsite or remotely

Sign Language Interpreting Services Program

How to Request Service

uSked Portal

New Users: Click on the uSked Portal button and follow prompts to create a user account. For technical support or request a login ID, email nih@ainterpreting.com,

Exiting Users: Login to the uSked Portal to request a service, check the status, edit, or cancel a service request.

Clinical Center Staff: Use the uSked Portal (not in CRIS) to request services for patients and their families during normal business hours. Patients receive priority scheduling 24/7. For URGENT requests or services after hours, weekends, and holidays, email nih@ainterpreting.com or call 571-730-4330. NOTE: Information entered in CRIS will not be connected to uSked.

NOTE: Spoken language interpreters for patients and their families with limited English proficiency are not provided under this contract. Contact the CC Social Work Department at 301-496-2792.

Tips for Planning Events

When entering a request on behalf of someone else (including a patient), enter the name of the person requiring services, short description of event and media link to connect to event. Also include agenda, slides and any other information beneficial to our service providers.

Technical issues and questions should be emailed to the scheduling office at nih@ainterpreting.com.

Request services 3-5 days in advance, when possible, to ensure availability

Cancel services within 2 days of event, when possible, to avoid billable charges to NIH

Per NIH Policy 2206, remember to include in announcements the following language:

Sign language interpreting services are available upon request. Individuals who need interpreting services and/or other reasonable accommodations to participate in this event should contact NAMEXXX, PHONEXXXX or the Federal Relay Service @ 800-877-8339. Requests should be made five days in advance of the event.

Consumer Guide - May 2018.pdf FAQs _May 2018.pdf