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The NIH Interpreting Services program provides sign language interpreting services to facilitate communication and enable members of the Deaf/Hard of Hearing (D/HH) community to enjoy equal access to all the benefits and privileges offered at NIH; available to the NIH workforece, patients/families, and visitors. Services delivered under this contract are centrally funded and include basic/scientific American Sign Language (ASL), Communication Access Realtime Translation (CART), and Video Remote Interpreting (VRI). All requests are entered into a secure online portal on the NIH network.

Reference: 2206 - Sign Language Interpreter Policy  and   2204 - NIH Reasonable Accommodation Policy (Section J)

Sign Language Interpreting Services Program

 

 

Got a meeting coming up?

Enter your request in now! Requests entered less than 5 days before the event may not be filled. 

Planning a general audience event?

Confirm attendees requiring interpreting services BEFORE scheduling and remember to cancel requests within 48 hours (2 business days) to avoid billable charges to NIH.

Include the following language in event announcements:

Sign language interpreting services are available upon request.  Individuals who need interpreting services and/or other reasonable accommodations to participate in this event, should contact NAMEXXX, PHONEXXXX or the Federal Relay Service @ 800-877-8339. Requests should be made five days in advance of the event. 

Clinical Center staff may enter requests for deaf or hard of hearing patients or their families using the Access Portal. Services are available 24/7 and patients receive priorty scheduling. For urgent requests outside of normal business hours, email nih@ainterpreting.com or call 571-730-4330

Need a spoken language interpreter?

Contact the Clinical Center Social Work Department at 301-496-2792. Spoken language interpretation is available to patients with limited English proficiency. 

Request Services 

Anyone with an NIH email account can enter requests 24/7 into the secure online portal on the NIH network, operated by Access Interpreting

To get started simply click on the Access Portal button below and follow the prompts to create a user profile, enter a new request, check the status, edit, or cancel an existing request. For technical support or to request a login ID, email support@ainterpreting.com

Consumer Guidance

To learn more about the NIH Interpreting Services program or share your comments about the services, web content, or anything else, email us at InterpretingServices@ors.od.nih.gov.  

We look forward to hearing from you and welcome your feedback!

Community Resources

2206 - Sign Language Interpreter Policy (NEW Release)

2204 - NIH Reasonable Accommodation Policy (Section J)

Disability Etiquette: What We Say, How We Say It Matters

The EDI Blog -  Sponsored by the Office of Equity, Diversity and Inclusion

National Institute on Deafness and Other Communication Disorders (NIDCD)

National Association of the Deaf (NAD)

Registry of Interpreters for the Deaf (RID)

Deaf in Government (DIG)

News and Stories Worth Sharing

#IAmHHS: David Rice’s (NIH) Story of Service, Dedication & Discovery

BuzzFeed.com - Deaf News

iDeafNews.com

Follow Us on Twitter

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Stay Informed

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Interpreting Listserv

DATS-Interpserv-L@list.nih.gov

Contact Us

Program Manager /COR

Linda Kiefer

(301) 402-8180

InterpretingServices@ors.od.nih.gov