Using our web-based application, commonly called Commuting and Parking Services (CAPS)
, eligible NIH employees can apply, renew, modify, update, and terminate information associated with their NIH parking account at any time.
CAPS is supported in Internet Explorer 8, Mozilla Firefox, and Apple Safari. If you receive an error message when trying to login, your security settings on your browser may be too high. Please try lowering them temporarily until you are complete with your actions. If you don't have an NIH ID, please visit the NIH Parking Office
to obtain a permit in person.
Applying for a Parking Hanger (Join Parking)
In order to obtain a permanent parking permit on the NIH Main Campus, all vehicles must be register through the Employee Transportation Services Office (ETSO). ETSO issues parking permits
in the form of a rear-view mirror hanger to eligible employees. You may request a permit in one of two ways:
(To login you must be registered with NIH 2 factor authentication. If you are experiencing problems logging in using your NIH ID card or other error messages, please contact NIH IT Service Desk https://itservicedesk.nih.gov/ or (301)496-4357);
Applying online through
- Obtain permit in-person at the
ETSO/Parking Office. NIH ID card is not required at time of enrollment. However, employees information must be in the NED system and employee must present a copy of valid vehicle registration in order to receive a parking permit. Additionally, contractor or tenant, must be approved for parking in the NED system by your Administrative Officer.
Online Enrollment Instructions
After logging into
, choose the button labeled "Enroll in Parking", follow steps below:
- Step 1: Verify work address, click Next;
- Step 2: Enter your current home address;
- Step 3: Enter the number of days you will commute to work (typically, 20 days per month);
- Step 4: Enter vehicle information: year, make, model, license plate number, type of vehicle (truck, car, etc.), and type of engine (gas, hybrid, etc.) and identify which of three authorized vehicles is your primary vehicle, if applicable.
*If you are not eligible to receive a parking permit, you will not have the option to "Enroll in Parking." Please contact your Administrative Officer for further guidance.
After submitting your online permit request, you will receive two emails from "CAPS Admin." The first, is a confirmation of your submittal and its pending status. The second, email will either approve or deny the request. If approved, you will receive information concerning where the hanger(permit) will be mailed and what to do if you do not receive it.
Modify/Change Parking Account
Did you get a new vehicle? Need to update a license plate number? Want to update home address or information associated with your parking account?
Updating your account is easy! Login to CAPS and select the "Modify Parking" button. Follow the on-screen prompts to update details concerning your NIH Parking account.
Renew Parking Hanger
NIH Parking Hangers are renewed on a yearly and bi-yearly basis, depending on the permit type. Red and General permit types are renewed every two years, whereas all other types are renewed yearly. Regardless of permit type, the expiration month and year of your permit will be displayed on the front and back of the hanger.
During your renewal month you will receive weekly renewal email reminders from "CAPS Admin" directing you to login to CAPS. After login into the CAPS system, please choose the "Renew Parking" button and follow the on screen prompts. Once you have renewed, you will no longer receive email reminders. Please be sure to verify your information during the renewal process, specifically, your home address where the permit will be mailed.
If after logging into CAPS, you do not see the option to renew, and it's your permit's expiration month, you may have been terminated from the NIH Parking Program. To receive new permit, visit the ETSO/Parking Office in-person.
ETSO/Parking Office will continue to issue in-person renewals for individuals without access to CAPS, or if an employee wants obtain new hanger immediately. Please be sure to bring your vehicle registration, if it has changed.
|General||A - B||January||2 Years|
|General||C - D||February||2 Years|
|General||E - G||March||2 Years|
|General||H - J||May||2 Years|
|General||K - L||June||2 Years|
|General||M - N||July||2 Years|
|General||O - R||August||2 Years|
|General||S - T||September||2 Years|
|General||U - Z||November||2 Years|
|Gold Disability||Not Applicable||May||2 Years|
|Off-Campus||A - M||July||2 Years|
|Off-Campus||N -Z||October ||2 Years|
|Carpool||Not Applicable||October||1 Year|
|Vanpool||Not Applicable||November||2 Years|
|Red||A - M||February||2 Years|
|Red||N - Z||April||2 Years|
|Contractor||A - M||September||1 Year|
|Contractor||N - Z||December||1 Year|
In order to participate in a NIH Commuting Subsidy Program (Transhare/Vanpool Subsidy), parking members must be removed from the Parking program and are required to return the parking permit to the ETSO/Parking Office. This action cannot be performed online. In accordance with NIH Chapter Manual 1410, NIH Parking permits are the property of the federal government, upon separation from the NIH, return your parking permit to the ETSO/Parking Office or prior to joining a subsidized program.
Returning your Permit is easy! You can stop by the ETSO/Parking Office during normal business hours (Monday through Friday, 8:00am to 4:00pm, excluding Federal holidays) or you can mail it to the office.